
We have been providing an alarm monitoring service for about 8 years.
We now have over 500 of our clients connected from residential and small businesses to large commercial and industrial businesses.
There are Monitoring Control Rooms located in Auckland and Wellington where monitoring operators are available 24 hours a day to handle any activation or other signals that are reported from your alarm. In addition our clients have the option of getting weekly reports emailed to them, or for bigger sites, web access that allows them to log in and see monitoring activity for themselves. We can monitor alarms over standard phone lines, internet and fibre connections and even cellular connections including Permaconn & Radio Net.
Our Vision
- To be the best supplier of alarm monitoring services in New Zealand, thereby delivering tangible benefits to our customers.
We will do this by increasing customers’ security levels, through our continued upgrading of our skill base, our awareness of technology, and the software that we use.
Our Mission
- To continually research and develop the latest technology to ensure Smart Monitoring remains an essential service supplier for all of our customers.
- To provide excellent standards of service and customer satisfaction.
- To employ the best people and support them with training, rewards and up to date systems, enabling all employees to maximize their individual contribution to the success of our business.